{"id":5797,"date":"2023-02-13T18:04:52","date_gmt":"2023-02-13T18:04:52","guid":{"rendered":"https:\/\/akrisworld.com\/purchase-conditions\/"},"modified":"2026-10-29T12:44:37","modified_gmt":"2026-10-29T12:44:37","slug":"purchase-conditions","status":"publish","type":"page","link":"https:\/\/akrisworld.com\/en\/purchase-conditions\/","title":{"rendered":"Purchase conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5797\" class=\"elementor elementor-5797 elementor-2550\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-09c7690 e-con-full e-flex e-con e-parent\" data-id=\"09c7690\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-00992ed e-con-full e-flex e-con e-child\" data-id=\"00992ed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-740c9c2 elementor-widget elementor-widget-heading\" data-id=\"740c9c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">CONDICIONES DE CONTRATACI\u00d3N<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c124cd elementor-widget elementor-widget-text-editor\" data-id=\"1c124cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tIn accordance with Law 34\/2002 of 11 July on Information Society Services and Electronic Commerce (LSSICE), the following information is provided:<br><br>Cristina Otero Sabio (Akris&#8217; World), tax ID (NIF): 76652746W. Business activity: sale of art prints and other reproductions, original paintings and handmade crafts.<br><br>See also our <a href=\"https:\/\/akrisworld.com\/en\/legal-notice\/\"><span style=\"color: #ccffff;\">legal notice<\/span><\/a> page.<br><br>&nbsp;<br><br><strong>General purchasing procedure<\/strong><br><br>&nbsp;<br><br>The purchasing procedure is available in English and Spanish. If it can be carried out in any other language, this will be indicated before the purchasing procedure begins.<br><br>For the contract for the purchase of products in our shop to be valid, the information provided by the user to place the order must be accurate, complete and up to date at all times. Failure to do so constitutes a breach of these terms, which may result in the termination of the contract with Akris&#8217; World.<br><br>&nbsp;<br><br><strong>Purchase confirmation<\/strong><br><br>&nbsp;<br><br>Once the purchase has been made, Akris&#8217; World will immediately send the user <strong>an order confirmation<\/strong> by email. If the customer does not agree with the details shown in that confirmation, they may request <strong>that they be amended or that the order be cancelled<\/strong>.<br><br>In any case, the request to cancel or amend the order must be made within five working days of the order confirmation, by email to <span style=\"color: #ccffff;\"><a style=\"color: #ccffff;\" href=\"mailto:akrisworld@gmail.com\">akrisworld@gmail.com<\/a><\/span>, and provided that the order has not yet been dispatched.<br><br>&nbsp;<br><br><strong>Prices<\/strong><br><br>&nbsp;<br><br>The prices applicable to each product are those shown on the website on the date of the order. Prices are expressed in euros (\u20ac) and include the applicable Spanish VAT (Value Added Tax), where relevant.<br><br>However, under <u>Law 37\/1992 of 28 December on Value Added Tax<\/u>, the transaction may be exempt from, or not subject to, this tax depending on the buyer&#8217;s country of residence and on whether they are acting as a business\/professional or as a private individual.<br><br>Consequently, in some cases the final price of the order may differ from the price displayed on the website.<br><br>The invoice is issued when the order is dispatched. It can be accessed and downloaded from the user&#8217;s account and is also sent as a PDF with the dispatch confirmation email.<br><br>&nbsp;<br><br><strong>Validity of prices and offers<\/strong><br><br>&nbsp;<br><br>The products offered on the website, and their prices, will be available to purchase for as long as they are displayed and can be viewed on the website.<br><br>Users are asked to access up-to-date versions of the website to avoid pricing errors. In any case, orders being processed will keep their conditions for 7 days from the moment they are placed.<br><br>&nbsp;<br><br><strong>Payment methods<\/strong><br><br>&nbsp;<br><br>The user\/buyer agrees to pay Akris&#8217; World for the products purchased using the <strong>accepted payment methods<\/strong>, plus any additional amounts (including taxes).<br><br>Akris&#8217; World accepts the following payment methods:<br><ol>\r\n \t<li>Credit and debit card<\/li>\r\n \t<li>Google Pay<\/li>\r\n \t<li>Apple Pay<\/li>\r\n<\/ol><br>Once the purchase has been made, a confirmation of the transaction will be sent to the email address provided. It serves as proof of the transaction (\u201cProof of purchase\u201d) and includes a link to these general terms and conditions of sale, as well as to the returns policy.<br><br>The purchase confirmation and proof of purchase are not valid as an invoice, which will be sent when the order is dispatched.<br><br>&nbsp;<br><br><strong>Delivery conditions<\/strong><br><br>&nbsp;<br><br>When you choose the attributes of any item in the shop, the page shows whether or not it is in stock. Confirmed and paid orders are dispatched within 1 to 3 working days.<br><br>If there is any delay in delivery times, the customer service team will let you know and will always offer the best solution, including the option to cancel the order if you wish.<br><br>See more details on the shipping costs page.<br><br>&nbsp;<br><br><strong>Cancellations, returns and right of withdrawal<\/strong><br><br>&nbsp;<br><br><strong>Cancelling an order<\/strong><br><br>&nbsp;<br><br>An order can only be cancelled if it has not yet been dispatched. To cancel an order, please send an email to <span style=\"color: #ccffff;\"><a style=\"color: #ccffff;\" href=\"mailto:akrisworld@gmail.com\">akrisworld@gmail.com<\/a><\/span> stating the reference of the order you wish to cancel. Once the order has been dispatched, you can exercise your right of withdrawal as set out below.<br><br>The refund will be made using the same payment method chosen when the order was placed.<br><br>&nbsp;<br><br><strong>Right of withdrawal<\/strong><br><br>&nbsp;<br><br>You have 14 calendar days from the date you receive your order to withdraw from the purchase without having to give a reason. To do so, email us at <span style=\"color: #ccffff;\"><a style=\"color: #ccffff;\" href=\"mailto:akrisworld@gmail.com\">akrisworld@gmail.com<\/a><\/span> with your order number and a statement that you wish to withdraw.<br><br>After notifying us, you have a further 14 calendar days to send the product back to us. The cost of returning the product is borne by the customer. We recommend using a tracked delivery service, as you are responsible for the product until it reaches us.<br><br>The product must be returned in the same condition in which it was received, undamaged and well protected so that it does not bend or get damaged. If it arrives damaged because it was handled in a way other than what is necessary to inspect it, we may deduct the loss in value from the refund.<br><br>We will refund the order amount, including the initial delivery costs at the standard rate, within a maximum of 14 calendar days from the date we receive your notification, using the same payment method you used. We may wait until we have received the product, or until you provide proof that you have sent it, before refunding you.<br><br>The right of withdrawal does not apply to personalised or made-to-order commissions.<br><br>&nbsp;<br><br><strong>Defective products or products damaged in transit<\/strong><br><br>&nbsp;<br><br>If your order arrives defective or damaged, please email us as soon as possible at <span style=\"color: #ccffff;\"><a style=\"color: #ccffff;\" href=\"mailto:akrisworld@gmail.com\">akrisworld@gmail.com<\/a><\/span> with photos of the product and the packaging. We will replace it or refund you, and we will cover the costs.<br><br>&nbsp;<br><br><strong>Exchanges<\/strong><br><br>&nbsp;<br><br>We do not offer exchanges. If you would like a different product, withdraw from the original order and place a new one.<br><br>&nbsp;<br><br><strong>Dispute resolution platform<\/strong><br><br>&nbsp;<br><br>In case it is of interest to you, to submit your complaints you can also use the online dispute resolution platform provided by the European Commission, available at the following link: <span style=\"color: #ccffff;\"><a style=\"color: #ccffff;\" href=\"http:\/\/ec.europa.eu\/consumers\/odr\/\" target=\"_blank\" rel=\"noopener\">http:\/\/ec.europa.eu\/consumers\/odr\/<\/a><\/span><br><br>&nbsp;<br><br><strong>Exclusion of liability<\/strong><br><br>&nbsp;<br><br>Due to their nature, the products do not include any support or assistance service for their use.<br><br>Akris&#8217; World accepts no liability arising from the misuse of the products purchased on this website and, more specifically, is exempt from any liability for harm of any kind, personal or otherwise, that may arise directly or indirectly from the misuse of any product purchased on this website. This does not apply to a manufacturing fault or defect in the product, in which case Akris&#8217; World is obliged to resolve the problem by refunding the amount paid or sending a new product.<br><br>Akris&#8217; World accepts no liability for the decision to purchase any of the products acquired, which is entirely at the customer&#8217;s own discretion and responsibility.<br><br>This website also contains links to other websites that are not operated by Akris&#8217; World (hereinafter, the \u201cRelated Sites\u201d). We have no control over the Related Sites and therefore accept no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Related Sites is subject to the terms and conditions of use and service contained on each of those websites.<br><br>&nbsp;<br><br><strong>After-sales service and guarantees<\/strong><br><br>&nbsp;<br><br>Our products are covered by the legal guarantee of conformity established by consumer protection law. We do not offer any additional after-sales service, although we do our best to answer all your questions.<br><br>&nbsp;<br><br><strong>Customer service<\/strong><br><br>&nbsp;<br><br>If you have any problem with your orders, you can contact us in writing by emailing <a href=\"mailto:akrisworld@gmail.com\"><span style=\"color: #ccffff;\">akrisworld@gmail.com<\/span><\/a>.<br><br>To make a complaint, you can send an email to <a href=\"mailto:akrisworld@gmail.com\"><span style=\"color: #ccffff;\">akrisworld@gmail.com<\/span><\/a> stating COMPLAINT and your order number in the subject line.<br><br>&nbsp;<br><br><strong>Data protection policy<\/strong><br><br>&nbsp;<br><br>Protecting users&#8217; data is a top priority for Akris&#8217; World, which is responsible for this website.<br><br>For full information about your rights and our data protection policy, please visit our <span style=\"color: #ccffff;\"><a style=\"color: #ccffff;\" href=\"https:\/\/akrisworld.com\/en\/privacy-policy\/\">Privacy Policy<\/a><\/span><strong> <\/strong>and<strong> <\/strong><span style=\"color: #ccffff;\"><a style=\"color: #ccffff;\" href=\"https:\/\/akrisworld.com\/en\/cookie-policy\/\">Cookie Policy<\/a><\/span><strong>.<\/strong><br><br>&nbsp;<br><br><strong>Intellectual and industrial property<\/strong><br><br>&nbsp;<br><br>These General Terms do not transfer any intellectual or industrial property rights over the Akris&#8217; World website or any of its components. The user is expressly prohibited from reproducing, transforming, distributing, publicly communicating, making available to the public, extracting, reusing, forwarding or using in any way, by any means or procedure, any of them, except where legally permitted or authorised by the holder of the corresponding rights.<br><br>The user acknowledges and accepts that the entire website, including, without limitation, the texts, articles, images, designs, software, content (including its structure, selection, arrangement and presentation), audiovisual material and graphics, is protected by trademarks, the copyright of Cristina Otero Sabio (Akris&#8217; World) and other registered legitimate rights, in accordance with the international treaties to which Spain is a party and other Spanish property rights and laws.<br><br>&nbsp;<br><br><strong>Changes to the terms of use<\/strong><br><br>&nbsp;<br><br>Akris&#8217; World reserves the right to change, at any time, the presentation and configuration of the website, as well as these General Terms.<br><br>For this reason, Akris&#8217; World recommends that all users read them carefully each time they visit the website. Anyone who uses any of the services offered on this website will always have the General Terms available in a visible, freely accessible place for consultation.<br><br>If any clause of these General Terms is declared void, the remaining clauses will remain in force and will be interpreted taking into account the intention of the parties and the purpose of these General Terms.<br><br>Akris&#8217; World may choose not to exercise any of the rights and powers conferred in this document, which will in no case imply a waiver of them, unless expressly acknowledged by Akris&#8217; World or the corresponding right of action lapses.<br><br>&nbsp;<br><br><strong>Governing law and jurisdiction<\/strong><br><br>&nbsp;<br><br>These Terms of Use are governed by Spanish law. They are subject to Law 7\/1998 of 13 April on general contract terms and conditions, Royal Legislative Decree 1\/2007 of 16 November approving the consolidated text of the General Law for the Defence of Consumers and Users and other complementary laws, Law 7\/1996 of 15 January on the Regulation of Retail Trade, and Law 34\/2002 of 11 July on information society services and electronic commerce.<br><br>In accordance with Article 29 of Law 34\/2002 of 11 July on Information Society Services and Electronic Commerce, contracts concluded electronically in which a consumer is a party are presumed to be concluded at the place of the consumer&#8217;s habitual residence. Therefore, in the event of any dispute arising from these general terms and conditions, the parties submit to the courts and tribunals of the user&#8217;s place of residence for its resolution.<br><br>Likewise, electronic contracts between businesses or professionals, in the absence of agreement between the parties, are presumed to be concluded at the place where the service provider is established.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CONDICIONES DE CONTRATACI\u00d3N In accordance with Law 34\/2002 of 11 July on Information Society Services and Electronic Commerce (LSSICE), the following information is provided: Cristina Otero Sabio (Akris&#8217; World), tax ID (NIF): 76652746W. Business activity: sale of art prints and other reproductions, original paintings and handmade crafts. See also our legal notice page. &nbsp; General [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"narrow-container","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-5797","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/akrisworld.com\/en\/wp-json\/wp\/v2\/pages\/5797","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/akrisworld.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/akrisworld.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/akrisworld.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/akrisworld.com\/en\/wp-json\/wp\/v2\/comments?post=5797"}],"version-history":[{"count":11,"href":"https:\/\/akrisworld.com\/en\/wp-json\/wp\/v2\/pages\/5797\/revisions"}],"predecessor-version":[{"id":7595,"href":"https:\/\/akrisworld.com\/en\/wp-json\/wp\/v2\/pages\/5797\/revisions\/7595"}],"wp:attachment":[{"href":"https:\/\/akrisworld.com\/en\/wp-json\/wp\/v2\/media?parent=5797"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}